Service Reminder Notification

Send Immediate Service Reminder

Send a Service Reminder Notification to a customer of a workshop, identified by Customer ID or Phone Number.

Request Requirements

workshopId (required): Ensures the notification is sent for the correct workshop.

Customer Identification (one required):

customerId: Obtained after creating a Booking (takes precedence).

customerPhone: Must be in zero-leading format (e.g., 0400000001).

Notification Details

The customer will receive an SMS containing:

A reminder link.

An 8-character reminder code (usable for rebooking).

New Customer Scenario

If no customer is found with the given customerId or customerPhone:

Repairy will create a new customer instance and link the car.

The Service Reminder Notification will be sent based on the provided data.

Booking & Service History Lookup

Using `lastBookingId`

If present, Repairy will:

Lookup the booking using lastBookingId.

Record the booking into car service history.

Send the reminder for the next booking.

Using `lastServiceId` (Higher Priority)

If present, Repairy will:

Lookup the service history using lastServiceId.

Send the reminder for the next booking.

Note: lastServiceId takes priority over lastBookingId.

Request

Header Params

Body Params application/json

Example

{
    "workshopId": "WID",
    "externalId": "SOMEID123",
    "customerPhone": "0400000001",
    "carRego": "AAA001",
    "customerId": "CID",
    "customerEmail": "adi+cust@repairy.au",
    "customerFirstName": "Adi",
    "customerLastName": "Cust",
    "carYear": 2016,
    "carMake": "Mazda",
    "carModel": "MX-5",
    "carBadge": "Sport",
    "carVin": "ND5RC-136834",
    "lastServiceId": "SOMEID123",
    "lastBookingId": "SOMEID123",
    "internalNotes": "contains special notes from customer"
}

Request Code Samples

Shell

JavaScript

Java

Swift

PHP

Python

HTTP

Objective-C

Ruby

OCaml

Dart

Responses

🟢201Created

application/json

Created

Headers

Body

Example

{
    "success": true,
    "reminder": {
        "id": "",
        "code": "",
        "carId": "",
        "customerId": "",
        "workshopId": "",
        "lastServiceId": "",
        "lastBookingId": "",
        "newBookingId": "",
        "externalId": "",
        "car": {
            "id": "",
            "customerId": "",
            "rego": "",
            "year": 0,
            "make": "",
            "model": "",
            "badge": "",
            "vin": ""
        },
        "customer": {
            "id": "",
            "workshopId": "",
            "name": "",
            "firstName": "",
            "lastName": "",
            "email": "",
            "phone": "",
            "company": "",
            "address": "",
            "postcode": "",
            "suburb": ""
        },
        "category": "automated",
        "status": "pending",
        "date": "2025-07-03T03:30:00Z",
        "convertedDate": "2025-07-04T00:00:00Z",
        "smsSent": "2025-07-03T03:30:00Z",
        "smsSid": "",
        "customerPhone": "",
        "customerEmail": "",
        "emailSid": "",
        "emailSent": "2025-07-03T03:30:00Z",
        "createdAt": "2025-07-03T03:30:00Z",
        "updatedAt": "2025-07-04T00:00:00Z"
    }
}

🟠400Bad Request

Send Immediate Service Reminder#

Request Requirements#

Notification Details#

New Customer Scenario#

Booking & Service History Lookup#

Using lastBookingId#

Using lastServiceId (Higher Priority)#