Quotes – Get Service Quotes Easily & Efficiently#
Providing your customers with service quotes has never been easier! This API allows you to submit quote requests seamlessly, ensuring a smooth and efficient process for both customers and service providers. Whether it's for a tyre change, logbook service, or basic car maintenance, you can generate accurate quotes in just a few simple steps.
What You Need Before You Start#
Before submitting a quote request, ensure that you have all the necessary details ready. This will help you avoid errors and speed up the process. Here’s what you need:Authorization Token – A secure access token to authenticate your request. Without it, your request won’t be processed.
Partner ID – A unique identifier for your integration with the system. This ensures the request is linked to the correct partner.
Workshop ID – The unique ID of the workshop that will handle the service request.
Customer Details – The customer's full name, phone number (formatted correctly with a leading zero), and optionally, their email.
Car Registration Number – The unique identifier for the customer’s vehicle, required for the quote request.
Service Type – The type of service the customer is requesting. You can choose from:tyres → Tyre and wheel services
logbook → Logbook services
basic → General car maintenance
others → Any other service the workshop provides
Why Use This API?#
Using this API provides numerous advantages that improve efficiency and customer satisfaction. Here’s how it helps:Instant Quote Generation – Instead of manually processing service requests, workshops can generate quotes in seconds.
Prevents Duplicate Requests – If a customer has already requested a quote for the same service, the system will return the existing quote instead of creating a new one. This avoids confusion and redundancy.
Highly Customizable – You can include extra details such as job notes, product specifications, special customer requests, and more. This ensures that each service quote is as detailed and accurate as possible.
Improves Service Management – With a structured and automated system, tracking customer service requests becomes much easier, reducing the chances of miscommunication or lost information.
Enhances Customer Experience – A fast, accurate, and efficient quoting system leads to better customer satisfaction.
How It Works#
This API follows a simple but effective process to ensure accurate and seamless service quote requests. Here’s how it works:1.
Submit a Request – The client sends a POST request containing all necessary details, including workshop information, customer details, car registration, and service type.
2.
System Checks for Existing Quotes – Before creating a new quote, the system searches for any existing quotes with the same externalId and customerPhone.
3.
If No Existing Quote is Found – A new quote is generated and returned with a success response.
4.
If a Matching Quote Already Exists – Instead of creating a duplicate, the system returns the existing quote details, preventing unnecessary duplication.
5.
If the Request is Invalid – If required parameters are missing or contain incorrect data, the system will reject the request and return an error message explaining the issue.
API Endpoint#
Easily submit a new quote request for your customers using this endpoint. With just one API call, you can generate accurate service quotes instantly, allowing workshops to process requests efficiently and enhance customer satisfaction.Key Benefits#
Faster Quoting Process – Say goodbye to manual calculations and delays.
Duplicate Prevention – If a matching quote already exists, the system will return it instead of creating a new one.
Enhanced Customer Experience – Deliver quick, clear, and transparent quotes effortlessly.
Improved Workflow Efficiency – Automate and streamline quote management for workshops.
Customizable Requests – Include job notes, product details, and special instructions for more precise quotes.
Avoid Duplicate Submissions – If a quote already exists for the same service and customer, the API will return the existing quote instead of creating a new one. This keeps the system clean and prevents redundant requests.
Optional Fields for More Details – While some fields are required, others can be included optionally to provide more context. Adding detailed job descriptions and customer requests helps ensure more precise service quotes.
Data Integrity and Accuracy – By providing complete and accurate information, the system can generate precise quotes, reducing the need for follow-ups or corrections.
A Faster, More Efficient Workflow – Submitting service requests through the API saves time and effort, making the entire process more efficient for both the workshop and the customer.
Modified at 2025-03-20 09:38:01
